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Business > Helpdesk & Remote PC > Help Desk Authority (formerly BridgeTrak) 8.1 Build

Help Desk Authority (formerly BridgeTrak) 8.1 Build

Release date:
File size:
56832 Kb
995 $
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Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/management, advanced data searches, Active Directory integration, email to ticket conversion. iPhone client is also available for technicians on the go.

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Program info:

Operating systems: WinXP, Windows2000, Windows2003

System requirements: Pentium Processor1 ghz+, 512MB RAM, 100mb

Installation: Install and Uninstall

Languages: English

Release status: Minor Update

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