Download-By.net
  Submit software
 
  Multimedia
  Business
  Communications
  Desktop
  Development
  Education
  Games
  Graphic Apps
  Home & Hobby
  Net & Internet
  Security & Privacy
  Servers
  System Utilities
  Web Development
  Other Software
 
  Publishers
 

Business > Accounting & Finance > Public Folder HelpDesk 11

Public Folder HelpDesk 11


Download:
Publisher:
Release date:
2010-05-21
File size:
19381 Kb
Type:
Shareware
Price:
1800 $
Description:
Below advertisement



Description:
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge base. Report generator based on MS Excel allows you to build and share custom reports with co-workers as well as export reports to MS Excel. Databases are open to allow building any kind of custom reports or additions to the tables. Open webform for receiving support questions online. Outlook form can be customized by administrator. VB 6 and .html source code available for purchase if further customizations are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial. Extensive documentation: many video demonstrations and downloadable manual and slideshow online. Subscription $150/month for all kalmstrom.com products, unlimited number of users.

User comments:


Write a comment!   

Your name:  
Commnet:


Download-by.net does not support the use of pirated software. Instead of using a "free" crack or serials to programs that you have not bought, you should buy the software. You support future software development by not using cracks or a serial key that is not your own.
Program info:

Operating systems: Win2000, Win7 x32, Win7 x64, WinServer, WinVista, WinVista x64, WinXP

System requirements: Exchange Server 5.5 or later

Installation: Install and Uninstall

Languages: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish

Release status: Major Update





Popular programs

PC Invoice Pro Edition PC Invoice Pro Edition

Ezy Invoice Ezy Invoice

The Consultants Partner The Consultants Partner

Expense Recorder for BlackBerry Expense Recorder for BlackBerry

Exl-Plan Super Plus (US-C edition) Exl-Plan Super Plus (US-C edition)



Error: unable to save our links to cache. Please make sure that the folder automaticbacklinks_cache located in the folder /var/www/download-by.net/web and is writable


Submit PAD file | Disclaimer | Contact

Copyright 2019 Download-By.net